FlowTrack turns any process — purchases, contracts, tenders, approvals — into a digital case file with stages, owners, and full traceability. No software development. No spreadsheets. No lost emails.
No credit card required · Setup included · Support in Spanish
The problem we solve
You call three people, dig through two-week-old emails, and still can't tell what stage the request is in or who currently owns it.
Each area assumes another one is handling it. The process has been stalled for weeks and you find out when it's too late to react.
The records live in emails, shared folders, and WhatsApp threads. Reconstructing a process's history takes days.
The solution
Create a digital case file for any process in your organization. Define the stages, assign responsible areas, set deadlines, and let the system do the tracking. You just oversee it.
Every advance, return, comment, and document is logged with date, time, and user. The history is immutable — perfect for audits and accountability.
Every stage has a configured deadline. The system automatically alerts when a process is about to expire. Managers see in real time which cases need attention.
FlowTrack natively integrates all three public procurement mechanisms: tenders, agile purchases, and purchase orders. Link your internal case directly to ChileCompra without leaving the platform.
How it works
Pick your type of organization and see how FlowTrack organizes a real process from start to finish. Each flow is a starting point — you define the stages, deadlines, and owners.
In a public hospital, an equipment purchase can involve up to 12 different areas and take months. FlowTrack makes every step, owner, and deadline visible — in real time.
In mining, every hour a piece of equipment that size is down has a direct cost in production. FlowTrack ensures Health, Safety and Environment (HSE) reviews it before any management approval, without losing traceability or time.
In private companies, approval processes usually live in emails and message threads. FlowTrack centralizes everything: who approved, when, what documents were submitted, and how long each step took.
A municipality manages dozens of contracts and services at once. FlowTrack gives the mayor and directors a single view of all active processes — no need to gather three officials to find out what stage each one is at.
In a private clinic, critical supplies can't wait. FlowTrack ensures every stage of the purchasing process has an owner, a deadline, and an automatic alert if something takes longer than allowed.
From the moment the order arrives until the customer signs for receipt, FlowTrack tracks every step. If something is delayed in the warehouse or in transit, the logistics manager knows instantly — without calling anyone.
At a state university, research purchases are subject to Law 19.886 just like any other public agency. FlowTrack connects that process to Mercado Público without researchers or Procurement having to duplicate information between systems.
An FNDR project goes through technical evaluation, budget certification, bidding, and award before execution. FlowTrack gives the Regional Government a single view of every project in its portfolio, ready for accountability reporting.
A public agency runs dozens of programs at once, each with its own bidding process, agreement, and execution deadline. FlowTrack makes the real status of each one visible, with no parallel spreadsheets.
A foundation is accountable to its donors for every peso spent. FlowTrack records every stage — from coverage validation to the delivery in the field — ready for the accountability report.
* Sample flows for illustration purposes. FlowTrack lets you create, modify, and adapt every stage,
area, and deadline to match your organization's real processes — no coding required.
Who FlowTrack is for
FlowTrack isn't built for one specific industry. It's built for any organization that needs to know where every process stands, who owns it, and how long it's been there.
Management of purchases, service contracts, and tenders for supplies and medical equipment. Full traceability for internal and external audits.
Control of procurement processes, service contracts, decrees, and agreements. Native integration with Mercado Público for every purchase modality.
Vendor approval, commercial contracts, corporate purchasing processes, and any internal flow involving multiple areas and approvals.
Order tracking from warehouse to end customer. A record of every milestone with owner, time, and supporting documentation.
Supply purchasing, service contracting, and administrative process management with integrated medical and financial traceability.
Procurement processes, academic agreements, service contracts, and any flow involving multiple units or faculties.
Mine-site supply, heavy equipment maintenance, and health/safety/environment (HSE) processes with full control over critical deadlines.
Regional investment processes (FNDR), transfer agreements, and public bids with full traceability for accountability reporting.
Contracting services for public programs, agreements, and bidding processes with full visibility for the agency's management.
Social program execution, donor accountability reporting, and field team coordination, all with full traceability.
Exclusive differentiator · Chilean public sector
In Chile, 100% of public-sector purchases must go through ChileCompra. FlowTrack connects your internal case directly to the platform, with no duplicated information or manual data copying between systems.
For formal purchases over 100 UTM. Search by code and link the tender with a preview of key dates and real-time status.
For fast purchases. Check the status, bidding vendors, and amount directly from the case file.
The final result of a tender or agile purchase. Link the purchase order to close the full purchasing cycle.
Features
Build your organization's workflows without writing any code. Add stages, define responsible areas, set deadlines, and enable or disable stages depending on the process type.
Every action is logged with date, time, and user. The history can't be edited or deleted — built to withstand any audit.
The system automatically warns when a deadline is approaching or has passed. Managers get alerted without manually checking every case.
Every user sees and does only what their role allows. Requesters, analysts, managers, and executives have distinct views and permissions.
Dashboards for operators, managers, and executives with workload metrics, SLA compliance, bottlenecks, and critical cases.
Every case has an internal conversation thread. Comments are tied to the stage they were written in, becoming part of the history.
Attach documents at any stage. Every file is versioned and tied to the exact point in the process it was uploaded.
Export any list of cases to Excel with their data, stages, owners, and deadlines. Includes workload and bottleneck reports.
Suspend the SLA countdown when the process depends on external factors — bid opening, evaluation, contract signing.
Clone cases from past processes to start a new one with the same structure, documents, and participants. Ideal for recurring processes.
Contracts in execution, concessions, agreements. FlowTrack supports open-ended stages with a configurable closing date, spanning months or years.
Each organization has its own independent environment with its own workflows, users, and settings. One institution's data is never visible to another.
Connect tenders, agile purchases, and purchase orders directly from the ChileCompra API. The information is imported automatically and becomes part of the case's history.
Connect FlowTrack to your organization's identity provider (Microsoft Entra ID, Google Workspace, or another via SAML/OIDC). Automatic user provisioning with SCIM.
Define sub-tasks within a single stage so management can see exactly what their team is working on, not just which stage the case is in.
Each user picks their own language. The whole platform, notifications, and emails adapt automatically, with no manual translation needed.
Install FlowTrack straight from your browser, no app store required. Get push notifications the instant a case needs your attention.
Connect FlowTrack to your own systems (ERP, BI, intranet) through a read-only REST API and real-time webhooks. Ideal for integrations that don't depend on FlowTrack for every query.
Protect access with a second factor (TOTP) in addition to the password. Configurable per user and mandatory for platform administrators — the security standard expected in healthcare, the public sector, and private companies that handle sensitive data.
Communicate important notices to your team with banners or pop-up windows, targeted by institution, role, or area. Ideal for maintenance windows, process changes, or news.
Preguntas frecuentes
Free demo, no strings attached. We'll set up a real workflow from your institution during the call so you see exactly how it would work for your organization.
No credit card · No commitments · We reply within 24 hours
Contact
Our team replies within 24 business hours. Tell us about your organization and we'll help you evaluate whether FlowTrack fits your needs.